Question 1

What is CareVeda Healthcare ERP?

Accepted Answer

CareVeda is an AI-assisted Healthcare ERP for Indian clinics and hospitals — digital OPD token queues, waiting-room display, ABHA-ready patient records, GST billing, day-end close, pharmacy, lab (LOINC), insurance claims, and clinical AI drafts (scribe, Digitize Rx, claims assist) that always require human review before save.

Question 2

Who is CareVeda for?

Accepted Answer

Multi-doctor polyclinics, outpatient clinics, nursing homes, diagnostic centres, and hospitals that want modular ERP instead of paper tokens and spreadsheet billing.

Question 3

How does CareVeda use AI?

Accepted Answer

Four assist surfaces: clinical scribe (SOAP + ICD suggestions), Digitize Rx for handwritten prescriptions, insurance desk drafts (denial-risk coach, payer queries, pre-auth letters), and ops briefs. Every output is a draft — clinicians or claims staff review and edit before anything is saved.

Question 4

Does CareVeda support GST billing and day-end reconciliation?

Accepted Answer

Yes. GST-compliant invoices, payments, receipts, invoice merge, and day-end reconciliation are built in for Indian facilities, with reports for admins and accountants.

Question 5

Is CareVeda ABHA / ABDM ready?

Accepted Answer

Patient records support ABHA verify via OTP, labs can carry LOINC codes, encounters export via FHIR, allergies use SNOMED, and diagnoses use ICD. Full ABDM HIP/HIU exchange is coming soon — live connectors remain environment-dependent.

Question 6

How is CareVeda priced?

Accepted Answer

Category-anchored doors — Clinic, EMR (per doctor), EHR, Polyclinic, LIMS, Pharmacy, and HIMS. Facility doors are flat monthly prices; EMR is per doctor. Bundles when you open more than one door.

Question 7

Do you sell LIMS, Pharmacy, EMR, and EHR separately?

Accepted Answer

Yes. CareVeda LIMS, Pharmacy, EMR, and EHR are product doors on the same platform — you buy the desk you need without a full hospital suite. One codebase; modules are enabled to match the SKU. You can expand to Polyclinic or HIMS later without migrating systems.

Question 8

Can I try CareVeda before subscribing?

Accepted Answer

Yes. Book a walkthrough at careveda.tech/request-demo, or read operational guides at careveda.tech/insights.